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The British are known as people who love to stand in line, but a new research(調查) shows that the British are only about average (平均數) at waiting politely in a queue. The French are the best. It's the Germans who don't have a good habit (習慣) of standing in line. They can't stand to wait for anything. They begin to shout loudly and noisily if the line doesn't seem to be moving fast enough. Sadly it never moves fast enough for them.
     The experts studied 940 people across Europe. They watched secretly as they waited in line-to get tickets, to order fast food and to wait for the bus. They found people who are good at forming (排成) queues feel that they move along faster. For example, in Britain, the average waiting at a queue needs about three and a half minutes. In Germany or Sweden people hate waiting in line. In fact, people spend double the time as the British in queues. They get to the front of the queue without thinking about others, so they waste others' time.
     The expert who did the research had asked a person to break into a queue to see what people would do. In Britain, people shouted loudly at him, but when he said," I' m terribly sorry. I didn't realize there was a queue. Do go before me. " People smiled and said. "Oh, that's all right, one more won't matter much. "It was also found in France, where 80％ of the people didn't mind standing in line. only if they were treated politely. While in Germany everyone was angry and wore an unhappy face. The expert said, "If only they could learn from the British and the French to think of queuing as an exercise in making the best of an unhappy thing, they might find that the queue then moves faster. "
1. The research shows that the people in ____are the most polite in standing in line.
    A. Sweden        B. Britain       C. France       D. Germany
2. The Germans spend more time than the British in queues because they _______.
    A. always talk a lot with others     

B. like waiting in line

C. don't follow the rule of queuing 

D. don't know the rule of queuing
3. According to the research, which of the following is TRUE ?
    A. The British didn't care about the queue jumper.
    B. The Germans were angry with the queue jumper.
    C. The French treated the queue jumper badly.
    D. The Swedish enjoyed themselves while queuing.
4. From the last sentence we know the expert wished the Germans could_______.
   A. have a good habit of standing in line   

B. save others' time while queuing

C. move quickly when queuing         

D. take exercise in queues
5. The result of the research shows that_______.
    A. people in Europe hate waiting in line
    B. standing in line is a kind of exercise
    C. there are always queue jumpers all over the world
    D. people good at standing in line think they move along faster

What is small talk? It means that the conversation is about some little things, which are not important. You can make a small talk while waiting in line at the store, or waiting for the bus or the elevator. Though the topics in small talk are not important, small talk itself is very important. It makes people relaxed, it breaks the silence, it shows friendliness(友誼) and good manners(行為), and it makes the time quickly.
In small talk, it is important to remember to smile and keep the conversation relaxed. It’s also good to show a sense of humor(幽默). You can talk about the weather, an interesting story in the news or on TV, a sports event, a play or a movie, or you can ask those parents about their new babies.
What shouldn’t you talk about? Well, you shouldn’t talk about politics(政治) or religion(宗教). Also, you should not talk too long on a topic(話題) or ask questions that are too personal. Give other people a chance to speak and listen to what they say.
閱讀短文內容，回答下列問題。
【小題1】What does small talk mean?
【小題2】Is small talk important? Give one example.
 
【小題3】What should you remember when you make a small talk with other people?
 
【小題4】Can you talk about the weather in small talk? Why?
 
【小題5】What shouldn’t you talk in a small talk?